At Mazda, we love sharing the beautiful machines we craft with the world. But even more, we love building relationships with the people who help make it all possible. It’s why we have created the Clubhouse of Driving Passion. We are a team of passionate car fanatics with an incurable love affair with the road. We continually strive to challenge the status quo and make it our mission to put people, quality, and experiences before transactions. Ground-breaking technologies and our latest 7th generation products are just the tip of the iceberg. If you possess an unwavering commitment to delivering service excellence and a strong desire to shatter industry stereotypes, Mazda Canada is looking for you.
The Mazda Canada IT Department supports corporate and field staff and provides dealer staff with access to Mazda provided applications. We support a Virtual Private Network (VPN) solution to ensure secure access by our users. We require an energetic and versatile team member to keep up with our business needs and provide the best possible user experience to the people we serve.
Reporting to the Manager, IT Support, the Senior Specialist, Technical Support will support platforms hosted on Mazda Canada’s Microsoft Azure tenant/on-prem environment. This role also entails taking an active part in administering and maintaining Azure resources, Microsoft Endpoint Management, Intune, Active Directory, DHCP, Microsoft 365, networking, SharePoint, SQL, Linux and VMWare VCenter.
In addition, the Senior Specialist, Technical Support will work closely with peers to suggest and oversee process improvements and build a common knowledge base and collaborate on scheduled system maintenance events. We are a small but nimble team working in an upbeat environment with regular sharing of success stories, process improvements, and end-user tips.
Essential Duties include (but are not limited to): System & Software Maintenance
Monitoring and upgrading servers for health and performance as needed.
Monitoring and ensuring all software (desktop and specialized) within the Mazda Canada Inc. (MCI) environment is kept current.
Maintaining all cloud & on-prem hardware & OS incl. Windows & Linux, in conjunction with strategic partners as needed.